Platform emails unavailable

Incident Report for Robin

Resolved

The incident has since been confirmed resolved. We've worked with our provider SendGrid to ensure future emails are sent uninterrupted.

Posted Oct 23, 2023 - 06:58 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 23, 2023 - 06:55 EDT

Identified

We've identified an issue with our provider SendGrid that prevents our platform from sending out emails. A resolution is expected in the next few hours.

Posted Oct 23, 2023 - 06:29 EDT

This incident affected: Platform (Email Notifications).