Maps in Dashboard and Mobile degraded

Incident Report for Robin

Resolved

This incident has been resolved.

Posted Sep 22, 2021 - 16:58 EDT

Update

The Robin Dashboard and mobile application are fully operational. Map images may not appear in email notifications temporarily.

Posted Sep 21, 2021 - 12:41 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 21, 2021 - 11:35 EDT

Update

We are continuing to investigate this issue.

Posted Sep 21, 2021 - 10:53 EDT

Investigating

We are currently investing an issue where maps are slow or fail to load.

Posted Sep 21, 2021 - 10:11 EDT

This incident affected: Dashboard, Mobile and Platform (Email Notifications).