Elevated API Latency

Incident Report for Robin

Resolved

This incident has been resolved.

Posted Aug 01, 2018 - 15:17 EDT

Monitoring

Things continue to look healthy. Syncing may be slightly delayed as we process the backlog.

Posted Aug 01, 2018 - 14:59 EDT

Identified

We've taken immediate steps to add on additional processing resources to bring the services back online. We're continuing to monitor the latency closely as we further investigate the cause.

Posted Aug 01, 2018 - 14:47 EDT

Investigating

We're looking into elevated API latency causing some outages on the web dashboard.

Posted Aug 01, 2018 - 14:37 EDT

This incident affected: Platform (API), Dashboard, and Calendar Syncing (Syncing Service).