Degraded performance and latency
Incident Report for Robin
Resolved
After monitoring carefully over the last couple of hours we're marking the incident as resolved.
Posted 9 months ago. Jul 23, 2018 - 12:25 EDT
Monitoring
The service continues to be stable. We're continuing to monitor things as the calendar syncing backlog gets fully caught up.
Posted 9 months ago. Jul 23, 2018 - 10:48 EDT
Identified
The latency appears to be have caused by a sudden slowdown on our primary database, causing a connection spike. We've added additional capacity to bring stability to the service as we continue to investigate. All services should currently be operational.
Posted 9 months ago. Jul 23, 2018 - 10:19 EDT
Investigating
We're investigating some elevated latency with the API and loading the web dashboard this morning.
Posted 9 months ago. Jul 23, 2018 - 09:48 EDT
This incident affected: Dashboard and API.