Office maps unavailable

Incident Report for Robin

Resolved

This incident has been resolved.
Posted Dec 07, 2021 - 19:28 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 07, 2021 - 18:51 EST

Update

The issue has been identified as an outage in several Amazon Web Services that we depend on. We are escalating with AWS and expect service to return to normal when AWS has recovered from their incident.
Posted Dec 07, 2021 - 11:31 EST

Identified

The issue has been identified as an outage in several AWS services we depend on. We are escalating with AWS.
Posted Dec 07, 2021 - 11:26 EST

Investigating

We're currently investigating increased office maps latency.
Posted Dec 07, 2021 - 10:42 EST
This incident affected: Dashboard, Mobile, Status Boards, Infrastructure (AWS US East), and Platform (Email Notifications).
← Current Status Powered by Atlassian Statuspage