Outlook add-in unavailable

Incident Report for Robin

Resolved

This incident has been resolved. Customers still experiencing issues may have to refresh the page or log in again.

Posted Sep 29, 2023 - 12:24 EDT

Monitoring

A fix has been implemented and we are monitoring the results. Some users may be asked to log in to the application again.

Posted Sep 29, 2023 - 08:59 EDT

Update

We have made some updates that should fix this issue for most customers. We are still seeing a few instances of unavailable add-ins and are continuing to investigate possible fixes.

Posted Sep 28, 2023 - 14:52 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 28, 2023 - 12:16 EDT

This incident affected: Add-in.